Every promise your company makes, governed in one place
Audit, analyze, align, and govern your public and hidden promises
PUBLIC PROMISES24
Website
Help center
Reviews
HIDDEN PROMISES7
Sales decks
Support replies
Onboarding docs
AUDIT
ANALYZE
ALIGN
GOVERN
31 Promises Found
24 public · 7 hidden
6 Promises at Risk
costing $500K–$1M in churn
12 Action Items
recommendations to fix promise drift
Promise Gate
3 PASSED
1 FAILED
Audit
Audit what you promise
Promise Audit
Understand every promise you make across five key layers
- Uncover every promise you’ve put in front of customers
- Score all five layers of your Promise Stack against the PAS standard, with a recommendation for improving each
- See which promises are drifting and most likely to cause customer churn
Layer 01Core PromiseThe one promise you keep every time: the outcome the whole company rallies around.
Layer 02Supporting PromisesWhat has to hold for the Core Promise to hold: onboarding, docs, support, delivery.
Layer 03Conditional PromisesReal promises, but only under a named condition. Unsaid, they surface as surprises.
Layer 04Experimental PromisesBetas, pilots, prototypes: internal until they pass the gate.
Layer 05Legacy PromisesPromises you stopped making that still live in public, and still set expectations.
Cost of Drift
Understand what promise drift is costing your company
- Estimate how much of your total churn comes from promise drift
- See the cost per year in each area of your business, and the revenue you can protect
Platform Chat
The AIdvisor
Ask about your own analysis from any page in the platform, and get an answer that knows your promises, your drift, and what it costs you.
Ask AIdvisor
Live
Analyze
Analyze which promises are drifting
Promises at Risk
Review the promises most likely to cause customer churn
- See which promises are drifting, ranked by churn risk from low to elevated
- See how that risk spreads across the five layers of your Promise Stack
Competitors
Compare your promises against your competitors
- Know where you lead, where you trail, and where nobody leads at all
- See the promises only you make, and the promises competitors make that you don’t
- Spot each competitor’s drift risks, and which areas of their business are weakest
Align
Align promises across your company
Your Team — Alignment Network
Assign a representative to each drift zone
- Assign each zone’s action items and sign-offs to its representative
- Announce Promise Stack changes to your team (coming soon)
Action Items
Assign and track ways to reduce your promise drift
- Follow a step-by-step timeline: immediate actions first, then short-term improvements, then sustained changes
- Assign each action item to a team member and monitor its status
- See what each action item is worth before you start
Promise Stack
Align your team on the promises your company agrees to keep
- Fast-track your draft: every promise from your Promise Audit, already rewritten to the PAS standard
- Easily document owner approvals and proper sign-offs before governing promises across your company
- Publish once, and your Promise Stack becomes the source of truth for your company
Website
Bring your website in line with your published Promise Stack
- Audit the pages you choose against your published Promise Stack
- Catch the claims that drifted, and the claims nobody ever agreed to
- Fix each claim with suggested rewrites
Govern
Govern promises throughout your company
- Promise Gate: Monitor and check promises made by AI and employees
- Decisions: Keep a record of what your team decided about each promise, and why
- Alignment Rhythm: Set the cadence your team reviews promises on
- MCP Server: Reach your Promise Stack from the tools your team already works in
Coming soon