Companies We Want to Help

What PAS?

What is the Promise Alignment System?

PAS is a framework for understanding the gap between what your brand promises and what customers actually experience. Five layers of promises, six drift zones, one composite score that tells you where the gap is widest.

Learn how PAS works

Bazaarvoice

Estimated annual revenue at risk

$1.1M – $3.3M

Due to Promise Drift

Request removal

BigCommerce (Commerce)

Estimated annual revenue at risk

$2.6M – $4.3M

Due to Promise Drift

Request removal

Bumble Inc.

Estimated annual revenue at risk

$22M – $35M

Due to Promise Drift

Request removal

Concentra

Estimated annual revenue at risk

$71M – $114M

Due to Promise Drift

Request removal

Enverus

Estimated annual revenue at risk

$1.1M – $2.2M

Due to Promise Drift

Request removal

ESO Solutions

Estimated annual revenue at risk

$1.3M – $3.7M

Due to Promise Drift

Request removal

Homeward

Estimated annual revenue at risk

$1.1M – $3.4M

Due to Promise Drift

Request removal

Huckberry

Estimated annual revenue at risk

$810K – $2.4M

Due to Promise Drift

Request removal

Hyatt

Estimated annual revenue at risk

$211M – $351M

Due to Promise Drift

Request removal

Invitation Homes

Estimated annual revenue at risk

$205M – $328M

Due to Promise Drift

Request removal

Khoros (IgniteTech)

Estimated annual revenue at risk

$750K – $2.1M

Due to Promise Drift

Request removal

Live Nation

Estimated annual revenue at risk

$1.9B – $3.0B

Due to Promise Drift

Request removal

LogicMonitor

Estimated annual revenue at risk

$1.6M – $4.8M

Due to Promise Drift

Request removal

Massage Envy

Estimated annual revenue at risk

$5.3M – $10M

Due to Promise Drift

Request removal

Mitratech

Estimated annual revenue at risk

$3.0M – $8.8M

Due to Promise Drift

Request removal

Mood Media

Estimated annual revenue at risk

$4.6M – $15M

Due to Promise Drift

Request removal

Orangetheory Fitness (Purpose Brands)

Estimated annual revenue at risk

$8.8M – $29M

Due to Promise Drift

Request removal

Planview

Estimated annual revenue at risk

$2.8M – $8.2M

Due to Promise Drift

Request removal

Poncho Outdoors

Define and publish the 'Poncho Promise' terms on a dedicated guaran... — a quick win Poncho Outdoors can act on this month. 3 more in the report.

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Procore Technologies

Estimated annual revenue at risk

$9.9M – $17M

Due to Promise Drift

Request removal

PTerry's

Estimated annual revenue at risk

$1.9M – $5.9M

Due to Promise Drift

Request removal

SolarWinds

Estimated annual revenue at risk

$3.6M – $11M

Due to Promise Drift

Request removal

Sprinklr

Estimated annual revenue at risk

$6.4M – $11M

Due to Promise Drift

Request removal

Tecovas

Estimated annual revenue at risk

$2.3M – $7.6M

Due to Promise Drift

Request removal

Togetherwork

Estimated annual revenue at risk

$1.5M – $4.2M

Due to Promise Drift

Request removal

WP Engine

Estimated annual revenue at risk

$1.6M – $4.8M

Due to Promise Drift

Request removal

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